If you're a Lance Toland Associate insurance client and you need to file a claim, we are here day or night. Call 1-800-282-1219; 770-329-7200; International, 1-770-227-5500; or after hours, you may call 770-329-7200.

We also have for our clients a very helpful Incident Procedure/Response Booklet that can be modified to your needs and stored on your aircraft in case of an incident.

Please review the following advantageous points while waiting for an answer:

• Arrange for first aid for the injured
• Protect the aircraft or other property from further loss
• Notify authorities, as needed. Review the official safety procedures of the National Transportation Safety Board (NTSB) procedures
• Avoid making statements about the loss (except to government officials) until the insurance company grants permission
• Do not initiate repair work without insurance company authorization
• As the claim process proceeds, call on us at anytime with any questions; or
• concerns that you might have